Cédric Baudet worked in diverse institutions where he held various positions, such as head of a development team and project manager.
After receiving his DBA from the Business Science Institute in 2015, he continued his studies and obtained a PhD in Management Sciences at the University of Lyon.
Currently, Cédric Baudet is a professor at the Arc Business School in Neuchâtel (Switzerland)- HES-SO, researcher, head of the bachelor’s track in management information systems and lecturer at the University of Geneva.
He completed his Doctorate in Business Administration on the theme of “”Dimensions of user participation in the success of information systems”” under the direction of Prof. Jean-Fabrice Lebraty, Professor of Management Sciences at the iaelyon School of Management.
Thesis Direction
Pr. Jean-Fabrice Lebraty
Thesis Title
The influence of users’ participation on the success of information systems.
Abstract
How do the various dimensions of the user’s participation influence success when implementing information systems (IS)? They influence success in many different ways according the IS’s type. Activities such as test made by users positively impact success. Our research shows singular results: a user representative is not necessary or the participation of users during the requirement analysis is counterproductive in the ERP implementation. However, those activities are frequently applied in enterprises.
IS success is important for both researchers and practitioners. Unfortunately, the notion of participation is poorly defined. That is why most of the academic researches refute its influence on the success of IS. Our results show that the participation could be better defined and that it influences IS in many different ways according their typology.
After a qualitative analysis and in particular a coding process of the literature and of our field of research (interviews), we propose an empirical conceptual model and a definition of participation in IS. Five dimensions make up the participation in IS: actors, temporal aspects, spatial aspects, activities and behaviors. After gathering data through a Web survey, we validate quantitatively the DeLone’s and McLean’s success model contextualized on the users’s participation using PLS. Then, we clarify how participation’s dimensions, properties and positions influence the dimensions of DeLone and McLean success model. We highlight the most singular elements. Then, we propose a selection assistance matrix. Addressed to practitioners, this one exposes the best practices to select the correct participation strategies. Finally, we sum up our contributions, we mention the limit of our research and propose future research directions.