BSI Luxembourg ASBL
Château de Wiltz
Papa Souleye FAYE
Consultant, Engineering Department Managing Director: ICE Consulting Group
Supervisor: Marielle-Audrey Payaud
Stakeholder management of a road transport corridor for logistics performance: The Dakar Bamako corridor.
This research, titled "Stakeholder Management of a Road Transport Corridor for Logistics Performance: The Dakar Bamako Corridor", questions the process that stakeholders need to take in the face of persistent blocking factors that prevent the performance of a corridor. It aims first to understand the nature, type, causes and real consequences of blocking factors and also the expectations and attitudes of the many and diverse stakeholders, including their involvement and mobilization in the management of a road transport corridor in the region. Obtaining high-level logistics performance in the African context is not an easy task. Carried out in the case of the Dakar Bamako road transport corridor, the study is based on stakeholder theory (TPP) and network actor theory (TAR).
A qualitative methodology is used for this research. It is based on a wide-reaching aim to answer the questions as to why these blocking factors persist and how to develop a stakeholder management approach in order to obtain a successful corridor. It analyzes actions and interactions by taking into account the intentions of the stakeholders. The author adopted an inductive method that requires a continuous back and forth between the data and the elements of the analytical framework, with the assumption that the data will enrich the model.
The research has identified all the blocking factors (causes and consequences) and the expectations and attitudes of the corridor stakeholders. The classification proposed by Clarkson (1995), allowed us to identify the stakeholders essential to the survival of the corridor. Then, each of these essential stakeholders has been positioned in the typologies proposed by Mitchell et al. (1997) and Girard & Sobczak (2010) according respectively to the attributes (power, legitimacy and urgency) and their organizational and social commitment. The influential or allied stakeholders (PPI), who come from this dynamic ranking, form an entity or pole (Renault, 2012).
In order to obtain a high-performing corridor, the research proposes that a network of actors composed of 3 poles be created; (i) the managerial pole, made up of the States (National Authorities) of the Transport Corridor, (ii) the users' pole, made up of influential and allied stakeholders, and (iii) technical poles, represented by the transport corridor road.
The proposed Translator may be the institution in charge of transport and / or a pool of consultants who may be composed of experts and / or academics. It will have to establish and accept an action plan whose major components stem from the positive results from the reference corridor (Northern Corridor departing from the Port of Mombasa in Kenya and crossing five African States, Uganda, Rwanda, Burundi, DRC and southern Sudan). The process of seeking performance goes through a mandatory point of entry (PPO) and requires negotiations, alliances, tasks and roles to be performed and ongoing monitoring by stakeholders, hence the establishment in the end of a strategic management approach. As a result, the research develops managerial implications for Africa's poorly functioning road transport corridors, which are unable to integrate into major global logistics chains.
Keywords: Transport corridor, Blocking factors, Logistic performance, Stakeholders, Management, Stakeholder theory, Network actor theory, Translator.