Dr. CROSS Martin

Martin Cross studied computer science, psychology and a MBA, worked as IT manager in the siderurgical and mining sector holding European, African and Middle East responsibilities. Afterwards he moved to the financial sector as IT manager of the private bank sector of a major bank worldwide. He is now general manager of an organization specialised in service management providing consultancy services worldwide.

He defended his Executive Doctorate in Business Administration (EDBA) in September 2020 on the subject “Proposal of a new service orientation maturity model: the case of Information Technology service providers of financial institutions in Luxembourg”, under the direction of Professor Kiane Goudarzi, University of Lyon, iaelyon, France.