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Doctors/Dr. ROZIÈRE Frédéric

Dr. ROZIÈRE Frédéric

Frédéric Rozière, MBA in International Management, is a Judge and President of the Labor Court section. He heads the AviséConseil Group that specializes in the prevention of professional risks and disputes.

The combination of his own professional experiences associated with the scientific contribution of his thesis work on Emotional Intelligence and Non-Violent Communication, make him stand out in the field of Consulting and he works with international organizations, private businesses, public institutions, governments and unions.

He defended his Executive Doctorate in Business Administration (EDBA) in September 2020, on the theme "What are the effects of training in Non-Violent Communication on the Emotional Intelligence of individuals in organizations" under the supervision of Professor Françoise Chevalier, HEC Paris.

Finalist 2021 for the AIMS (International Association for Strategic Management) DBA thesis award.

Thesis supervised by : Françoise Chevalier

Abstract

Quels sont les effets d’une formation en Communication Non-Violente sur l’Intelligence Émotionnelle des individus dans les organisations?

Professional disputes brought to the Labor Court arise from disagreements at work. To improve the quality of relationships, training in Nonviolent Communication is increasingly popular in business environments. Concept built and marketed from a simplification of existing scientific works, the doctor of psychology Marshall Rosenberg has managed to extract the core principles and create a NVC training. The NVC training brings out strong, unexpected emotional reactions and upheavals among the participants. Using the concept of Pr. Bar-On, we measure the effects of NVC training on individuals' emotional intelligence. The results, based on two quantitative studies, one comparative, conducted on 467 individuals, the other longitudinal, on a group of 18 individuals, supplemented by a qualitative study including 16 interviews and 50 testimonies of people trained in NVC, have shown that the training increases the individual's Emotional Quotient score and allows more personal fulfilment (intrapersonal dimension). However, NVC training has little effect on the relationship with others (interpersonal dimension). Trained people who state they encounter less conflicts, would much prefer to cut off of the relationship because their emotional intelligence competencies have shifted. After 4 years of studies, our recommendations are to use the following tools: adapting NVC training to the needs of the organization, optimizing collective emotional intelligence and entrusting conflicts to trained, official NVC mediator.

Keywords: emotional intelligence, personal development, non-violent communication, conflict management.